§ 1. Definitions

1. service provider – “Pectore – Eco” sp. z o.o., based in Gliwice at ul. Zwycięstwa 14 loc. 84 in Gliwice (44-100) entered in the National Court Register kept by the District Court in Gliwice, X Economic Department of the National Court Register under KRS number: 0000333189, NIP 631-259-36-39, having a share capital of PLN 36000.00,
2. User – a person using the Site and the Service.
3. consumer – a User who is a natural person who enters into an Agreement with the Service Provider not directly related to its economic or professional activity. The powers of the Consumer are also held by the so-called. Entrepreneur on the rights of a consumer – a natural person entering into an Agreement directly related to his/her business activity, when the content of the Agreement shows that it does not have a professional character for that person, arising in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.
4. magazine – the magazine “Water Matters” the publisher of which is “Pectore-Eco” sp. z o.o.
5. Services – services provided electronically, including the service of providing access to the content of the Magazine and the newsletter service provided through the Service.
6 Contract – a contract under which the Service Provider undertakes to provide the Service to the User.
7. Service – the website available at:
8 Regulations – these rules and regulations.

§ 2. General provisions

(1) The Regulations set forth the terms and conditions for the provision of the Service and the rights and obligations of Users.
(2) The Service Provider shall make the Terms and Conditions available to the User free of charge before the conclusion of the Agreement, and also – at the User’s request – in a manner that allows the acquisition, reproduction and recording of the content of the Terms and Conditions by means of a data communications system used by the User.
(3) The user is obliged to comply with the provisions of the Regulations.
(4) All copyrights to the Website, as well as any content posted by the Service Provider on the Website, rights to the press title, including rights to the logo and trademark “Water Matters” belong to the Service Provider.

§ 3. Types and scope of Services provided

1 The Service Provider shall provide the following Services through the Site:
1) Magazine access service – consisting of providing free access to the content of the Magazine on the Website;
2) Newsletter service – consisting of periodic sending of e-mails toUsers who have expressed such a wish.
(2) The Service Provider reserves the right to introduce other services, including those involving free access to articles and other materials published on the Site, in accordance with the functionalities of the Site.

§ 4. Terms of Service

(1) The Service Provider shall provide the Service to the User to the extent and under the conditions specified in these Regulations.
(2) The contract for the provision of the Service shall be concluded in the Polish language:
1) in the case of the Magazine Access Service – from the moment the User enters the Website;
2) in the case of the Newsletter Service – at the moment of the User’s consent to receive the newsletter.
3 The contract may be terminated:
1) by the Service Provider – by its termination effective at the end of the calendar month or without notice in the case of violation of the Terms of Service by the User (in the case of the Newsletter Service) or by discontinuation of the Magazine Access Service;
2) by the User – at any time by sending information to the Service Provider’s e-mail address about cancellation of the Newsletter Service or discontinuation of use of the Site.
4 The minimum technical requirements to be met by the device of the person using the Service are:
1) having a web browser in the latest version;
2) having access to the Internet;
3) having an e-mail address (if required for the implementation of the Service).
(5) The person using the Service is specifically required to:
1) not to provide or transmit content prohibited by law, contrary to good morals or violating the rules of social coexistence or containing vulgarities;
2) use the Service in a manner that does not interfere with its operation;
3) use the Site in a manner that is not burdensome to the Service Provider and other Users.
6 The Service Provider reserves the right to carry out maintenance work on the Service, which may cause difficulties or prevent Users from using the Service. The dates of the work and the expected duration of the work will be published in the Service before the work begins, if possible.
(7) In special cases affecting the security or stability of the Service,Service Provider has the right to temporarily discontinue or limit the provision of the Service, without prior notice and carry out maintenance work to restore the security and stability of the Service.
8 The Service Provider informs that it makes every effort to ensure that the use of the Website is as safe as possible. Nonetheless, the Service Provider informs that a particular risk associated with the use of the Site, as with any other websites, is the potential risk of unauthorized access to the Site by third parties, which may cause unforeseen changes in the functioning of the Site.

§ 5. Responsibility

(1) The Service Provider shall not be liable to the User for:
1) act or omission caused by force majeure;
2) damages caused by third parties who are not acting for and on behalf of the Service Provider;
3) interruptions in the operation of the Service due to maintenance or technical work;
4) User’s failure to provide data and information necessary to provide the Service;
5) the User’s inability to receive e-mail for reasons attributable to the User or other service providers providing services to the User (e.g. Internet providers, hosts maintaining the User’s e-mail).
(2) The above limitations do not apply to cases in which the limitation of liability is impossible due to mandatory provisions of law, including in the case of damage caused by intentional fault and in situations where the law excludes such liability to Consumers.

§ 6. Personal information

The rules regarding the processing of personal data are contained in the Service’s Privacy Policy.

§ 7. Provisions for Consumers

(1) In the case of a User who is a Consumer, we apply the provisions of this paragraph.
(2) The User who is a Consumer may, within 14 days from the date of conclusion of the Agreement, withdraw from the Agreement without giving any reason, subject to paragraph. 3 below. To meet the deadline it is sufficient to send the statement before the expiration of the above deadline. In order to exercise the right of withdrawal, the User may use the form available at The withdrawal statement should be sent to the e-mail address: [email protected] or by regular mail.
(3) The right of withdrawal shall not apply if the User who is a Consumer requests the provision of Services (delivery of digital content) before the expiration of the deadline for withdrawal from the Agreement. Subscribing to the Newsletter Service is equivalent to the above request.
(4) Detailed information on the consumer’s ability to use out-of-court procedures for handling complaints and pursuing claims, as well as the rules of access to these procedures are available at the offices and on the websites of the county (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and on the website of the Office of Competition and Consumer Protection. In addition, a platform for online dispute resolution between consumers and businesses at the EU level (the so-called ODR platform) is available at The consent of both parties to the dispute is required to conduct proceedings for the out-of-court resolution of consumer disputes.

§ 8. Complaint procedure

(1) The User may file a complaint in connection with irregularities, defects or interruptions in the operation of the Service or the Service.
(2) Complaints may be submitted to the e-mail address: [email protected] or to the Service Provider’s address.
(3) In the complaint, the User should provide contact information and a description of the irregularity related to the functioning of the Service or the Service.
(4) The Service Provider shall consider the complaint within 14 days from the date of its receipt and inform the User about the manner of its consideration.
(5) If the data or information provided in the complaint needs to be supplemented, the Service Provider shall, before considering the complaint, ask the User to supplement it. The time for the User to provide additional explanations extends the period for processing complaints.

§ 9. Final provisions

(1) In matters not covered by the Regulations, the generally applicable provisions of law shall apply, including in particular the Act of July 18, 2002. On the provision of electronic services and the Civil Code.
(2) The Service Provider reserves the right to amend the Terms and Conditions for important reasons, to the extent permitted by applicable law and in a manner that does not violate the acquired rights of Consumers, including in the case of:
1) the need to make technical or functional changes to the Site or Service (including the launch of additional Services) and changes due to security reasons;
2) changes in applicable laws affecting the provisions of the Regulations.
(3) In the event of changes to the Terms and Conditions, Users will be informed of such change through the Service and, if possible, e-mail correspondence (in the case of Users using the Newsletter Service).
(4) Your use of the Service after the amendments to the Terms and Conditions have been made and you have been given adequate time to familiarize yourself with them shall constitute your acceptance thereof. The user may at any time exercise the right indicated in § 4 paragraph. 3 of the Regulations.
(5) Doubts about the content of the Regulations shall be resolved in a manner that ensures compliance of the Regulations with the mandatory provisions of law.
(6) The Regulations shall enter into force on December 15, 2022.